EEG Education and Research would like to help make your forum experience as easy as possible. Here you can find a list of common questions asked by other affiliates. Please feel free to submit new questions that have not been covered and we will add them to this page as soon as we can.


Address
EEG Education and Research
18017 Chatsworth Street #254
Granada Hills, CA 91344

Customer Care
Phone: (800) 789-3456
Fax: (818) 886-1443

Hours
Monday-Friday, 8am-6pm
PST/PDT

Forum Faq


Don't see a question that relates to your problem? Click here to submit a new question. Close

How do i post a question?

To post a question, click on the link above labeled 'Click here to submit a new question,' and your question will be answered here on this page.


How can I change my e-mail or password?

To update your account information go to your control panel:

  1. Click on 'User Control Panel'
  2. Click on 'Profile'
  3. Click on 'Edit account settings'


I have forgotten my password, how can I retrieve it?

If you have your username and e-mail address, you can quickly retrieve your password through the Forgot Password page.

Otherwise, you can contact us by phone or through this contact form and we can reset your password and send it to you through e-mail.

How can I change the time which I receive the digest e-mail?

You have great control over how you receive the digest e-mail:

  1. Click on 'User Control Panel'
  2. Click on 'Digests'
  3. Click on 'Basics'
Besides just changing the hour of when the digest e-mail is sent, there are three other sections - Forums Selection, Post Filters, and Additional Criteria - that you can update that will let you control precisely what kind of digest you will receive.
    Some examples of things you might consider changing:
  • Select which forums to include in digest (by default, all forums are included)
  • Include or un-include private messages in digest
  • Include or un-include your own posts in digest